I have certification for various tools but I have also developed ones we may or may not use. I do NOT use these tools the way most others use them . . . even, and especially, the people who have designed them. We use what is useful and may not use any at all. All tools are available at my cost.

The material on this page gets you set up for meeting and then provides a list of potential tools.


If we met for a 3 day deep dive you have already completed the following. If we did not begin with a deep dive interaction then complete the follow items to prepare for meeting.

1. Email the following information to
  • Your contact information (cell, preferred email, mailing address, and other contact information you feel I need).
  • An initial statement of the outcome you would like to achieve.
  • Provide any information I need to know in order to be of help to you.

2. Click here to get a free Zoom account and download the software to your computer. You can also download the software to your phone or tablet.

3. Click here to get a free One Drive account and click here to download OneNote for free.

4. Familiarize yourself with the Courageous Conversations web site.

5. Click here to schedule a call.


We may or may not use instruments for our work. We have a number of options including the following.*

*Any additional materials / assessments from any of my work in leadership or conflict or other training.

**Does God pass the test of our leadership? If not then we have a problem with our test. I developed the Godly Leader Profile in order to move church leaders into conversations that altered their leadership to become echoes of God's leadership. This transition is really a transformation that radically alters the way leadership is lived out. Click here for a part of the report you receive when you take the GLP.

Conflict Dynamics Profile

The Conflict Dynamics Profile is produced by the The Center for Conflict Dynamics at Eckerd College. A number of unique dimensions make this tool useful. First, the CDP distinguishes between constructive and destructive conflict. Second, the profile makes a distinction between the dynamics of a conflict as you are about to enter the conflict, as you are currently involved in it, and after it is over. Third, the profile provides a list of hot buttons that tend  to pull your trigger. Fourth, the tool provides a descriptions of how detrimental particular behaviors might be for you given your particular work culture. And, fifth, the tool distinguishes between feedback from people who know you very well vs not very well and according to your work relationships. The tool can be taken as a 360 or as an individual survey. 

The 360 cost $185 and the single survey is $39. Click here for instructions on ordering either version of the CDP. Call Randy Willingham at 501-279-4614 for more information regarding the use of this profile. 

Custom Surveys

We have also done custom surveys to meet the particular needs of congregations. In all of our survey work, we seek to connect the formal leadership of a church with the informal leadership of the congregation in a way that facilitates communication, deepens leadership capacity, and contributes to creative thinking. A sample process for this work is as follows.
  1. Determine people to include in the survey development
  2. Brainstorm relevant questions to be pursued
  3. Develop a list of initial questions
  4. We provide sample surveys from other congregations
  5. Edit initial list of questions
  6. Get feedback from an external statistician regarding the draft of questions and desired outcomes
  7. Make adjustments based upon external statistician feedback and narrow questions to manageable number
  8. Finalize survey
  9. Decide on distribution strategy
  10. Distribute and gather from church
Click here for access to materials on managing church conflict. You will need your password. 

Call Randy Willingham at 501-279-4614 for more information about custom survey options or samples.